Frequently asked questions
Can I see de the Volcano all days? The volcano (1,633 meters) is a picture-perfect cone. It’s also Costa Rica’s most active volcano and a must-see on any tourist’s itinerary. Note, however, that it is most often covered in clouds and getting to see an eruption is a matter of luck What is the best time to see it ? the dawn hours are best, before the clouds roll in; seasonally, you stand a reasonable chance in dry season, and less than favorable odds in rainy season). Most of the hotels offers the WAKE UP SERVICE IN CASE OF VOLCANO ACTIVITIE. Where is the best place to see it? The best places to see the volcano are from the western slope from Arenal Paraíso Resort To the Arenal Dam Local operator also lead nightly tours that offer a memorable view of the fiery spectacle. Also there are observation points like : El Silencio Los Lagos & The Arenal Volcano National Park Observation Point. How close can I get to the volcano? 1km from the base of the Volcano. Can I go by my own to theArenal National Park? Yes , the only that you have to do is pay the entrance fee $10 Hours: 8 a.m. to 4 p.m. daily ----------------------------------------------------------------------------------------------------------------------- Thursday, July 24th , 2008 Can we bring our children on safari Float? Answer / Children are welcome on Safary Float tours; however, we would not recommend bringing children under 5 years old. We are happy to recommend child-friendly tours if you are traveling with children. ----------------------------------------------------------------------------------------------------------------------- Thursday May 15,2008 Do you have bathroom stops? Yes, we have scheduled bathroom stops along the routes. Should you required additional stops please let your tour guide know at the beginning of the tour and we will be more than happy to accommodate your request -------------------------------------------------------------------------------------------------------------------- Monday, May 05,2008 Can your vehicle accommodate collapsible wheelchairs? AnswerYes, our vehicle can accommodate collapsible wheelchairs. Please advise of your special needs by calling us at (506) 2 4607178 ------------------------------------------------------------------------------------------------------------------- Tuesday, April 26, 2008 Medical conditions... I have a medical condition; is it safe to go on tours? For your safety, please check with your doctor and ask him / her of the tour you want to take and follow his/her instructions. -------------------------------------------------------------------------------------------------------------------- Sunday December 23, 2007 What happens if you do not pick us up? What happens if you do not pick us up? Answer/ That rarely happens, and when it does it's because we have the wrong hotel information. It is very important that you enter the correct hotel at which you will be staying. We recommend that you reconfirm your reservation once you arrive. If there are any changes on hotels or any delays on your arrival let us know by calling us (506) 460 7178. Remember that your tour guides have to pick up passengers at a few hotels and they we will be there on time. For example if your pick up time is between 8:45 and 9:00 am, your tour guide will be there between those times. Should we not be there a few minutes after the pick time.. -------------------------------------------------------------------------------------------------------------------- Friday December 14,2007 -Tours suitable for infants? Are tours suitable for infants? Answer / Yes, we do ask of the parents to keep their children under control at all times for the child's safety and the enjoyment of others. Hiking tours are not recommended for infants. -------------------------------------------------------------------------------------------------------------------- Monday December 10,2007 CHANGE RESERVATION.. If my plans changes may I change my tourreservation? Thanks. Yes, if you want to change your tour or tour date you can do it by calling our call center at (506) 460 7178 -------------------------------------------------------------------------------------------------------------------- SENIORS??? Thursday November 29,2007 Do you have any experience working with Seniors? ANSWER Yes, we have been working successfully with seniors groups since we started and we love it. -------------------------------------------------------------------------------------------------------------------- BEST TOUR. Mon November 26, 2007 What is the best eco- adventure that you offer?. We offer the best selection of eco-adventures to give our visitors exactly what they want to see and experience. We can suggest Rio Celeste Adventure is a perfect hike to a hidden waterfall and during all tour you will be in contact with nature. -------------------------------------------------------------------------------------------------------------------- Wheelchair Mon November 05,2007 Hi, can you provide or rent a wheelchair Thanks Answer / Yes you have to advise 15 days prior your arrival.. Thanks -------------------------------------------------------------------------------------------------------------------- off road adventures Tue October26, 2007 When I was in costa rica a couple of years ago I went on a local tour called off road adventures. It was a russian missile launcher, converted into a bus. I enjoyed the tour very much and wonder if they are still in business? Has anyone else gone with them? Answer / Hello, yes they still in business, you will recive the information about how to contact then. ------------------------------------------------------------------------------------------------------------------- Tue October 26, 2007 I will be traveling to San Jose for business arriving Sat a.m. 20 Oct. I have the weekend free and would like suggestions on an easy day trip given the fact that I'll have flown the red-eye from Miami.. I'm not much into museums. I love food, wine, and window shopping. Water, mountains and getting acquainted with the locals is also a favorite. Also, if you can tell me a bit about weather conditions that time of year, I would be most grateful. Thanks in advance! Answer / -------------------------------------------------------------------------------------------------------------------- Costa Rica in November Tue October 25, 2007 I will be in San Jose and Quepos in Novmeber... anyone live there?? I have a condo/hotel in Quepos but I think it is about 10 minutes North of Manual Antonio, I am looking for anyone that has ever sayed up in the fishing town north of Manual antonio- are there beaches in North Quepos, Has anyone ever stayed in CONDOHOTEL LAS CASCADAS??? ------------------------------------------------------------------------------------------------------------------- Guide Tue October 25, 2007 Can anyone recommed a great guide, There are four of us traveling together. We want to go to Cerro chatoo. Thanks. Antony Answer / Hi Mr Antony there are very good and proffecionals guides in la Fortuna Area ciertificated for the tourism board of Costa Rica. We can Suggest : ( NAMES & NICK NAMES) Tour Guides Santos ( all tours ) Eduard ( volcano hike- bird watching -venado caves - caño negro ) Randall ( all Costa Rica ) Tircio ( fishing ) Gato Negro ( fishing ) We just sent your mail information with full names and contact. Pura Vida..... ( if you take theirs services please send us a picture and your comment )
--------------------------------------------------------------------------------------------------------------------- Visiting Nicaragua from Arenal Posted: October 23, 2007 Hi.. me again.. just wondering now.. is there anyway of visiting Nicaragua a couple of days while in Arenal.. are there trips arranged that do this.. thanks again. Answer / Yes there are many options to visit Nicaragua from Arenal Volcano Area. We just send to your mail information about the differents options that you have. Thanks. -------------------------------------------------------------------------------------------------------------------- Domestic fly Tue October 22, 2007 Anyone know the charge for online seat selection and baggage for a domestic fly flying from Dake bay to Arenal? Answer / There is not a direct fly from Drake bay to Arenal you have to go firts to San José and then to Arenal. The charge for each fly is $60 per person. For more information check in this site the option of Domestic flys. ------------------------------------------------------------------------------------------------------------------ Good/Bad areas. Tue October 20, 2007 I will be visiting Arenal next November/Dicember /.So my question is where do i stay?(Not a particular hotel) What are the good areas ,what areas do i not want to be staying in.It does not have to be walki ng distance to restaurants etc. Just a safe area ,we'll have a car and don't mind driving.Just something in the General Arenal area.I have no knowledge of the area what so ever,as far as what is good or bad. Answer / La Fortuna is a very safe area, but like in all our towns around the word you have to be carefull and take care of your self. Don´t bay a tour or service in the street. -------------------------------------------------------------------------------------------------------------------- Driving with expired license Tue October 19, 2007 I have an Australian drivers license, i want to drive in Costa Rica but it expired in December , is it too risky or if i get pulled over will the police do anything, or will it be ok coz i have the license but just not in date? Also what will happen if the police did pull me over? Im just curious as i really want to drive here in Costa Rica but my friend said hes not sure what happens? Thanks.. Answer / We recommend for your security that get a valid drivers license. ( will be very important in case of accident) -------------------------------------------------------------------------------------------------------------------- Tue October 18, 2007 how about the beauty of arenal volcano in December; will we also be impressed Answer / Arenal Volcano is impressed during all the year. December is a good time to visit the Volcano. -------------------------------------------------------------------------------------------------------------------- Kioro hotel & Restaurant in fortuna Tue October 18, 2007 Hi there, can anyone please help me with these questions: 1) How far walking distance is Kioro Hotel from the main shops and restaurants in Legian? 2) How far is from tabacon hot springs? 3) Can you please recommend good steak house restaurants Fortuna that is well priced and has fresh crab and prawn dishes? Thanks a lot, Answer / 1)Arenal Kioro hotel is located at 13 km from Fortuna town. 2)Tabacón Hot Springs is locatet at 2 km from Hotel Kioro 3)There are differents options in la Fortuna Like : Rufinos Restaurant, La choza del Laurel & Los Nenes Restaurant. They are located in the town of la Fortuna. There is a Restaurant Located at 1 km From Kioro call Mirador Arenal Steak House is a nice place witha great view.
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